The Garrison Report #2008-4 (The Report on Strategic Thinking)
The
Garrison Report
Lessons from
Dubai
Listen to the audio version of this report
here.
I've just returned from Dubai in the
United Arab Emirates. It's a trip that everyone in the construction
industry should make. It's a dynamic and lively place. Everywhere
you look, you see tower cranes. The claim that a third of the entire
world's supply of tower cranes is located in Dubai is probably a
little overstated (if there were one tower crane in every city around
the world, it would make this claim impossible). However, I'm sure
every visitor is awed by the sheer number of tower cranes that are
visible throughout the city. I can certainly say I've never seen
anything like it.
For the past
decade and half, Dubai has been growing at an incredible rate. But the
question is this: How has it been able to accomplish that? The answer
provides some valuable lessons for the United States. The simple answer
is that the UAE government has created an atmosphere that not only
encourages growth, but has invested in and supported that growth with
critical policies.
First, at the
beginning and throughout the process, the government has heavily
invested in the infrastructure. This includes the navigation
improvements to Dubai Creek, the construction of the largest man-made
harbor in the world, roads and bridges, desalination water-treatment
plants and the construction of the longest tram complex in the
world.
During the 1800s the United States grew
rapidly due to the investment in the railroad system. While society
often distained the tremendous wealth it created for those who directly
invested in that enterprise by referring to them as "robber
barons," without that investment, the United States would not have
thrived during that period. Then the Federal Aid Highway Act of 1956
established one of the wonders of the world, the U.S. interstate
highway system, which spurred another period of rapid growth that never
could have occurred without that
program.
Yet America has lost its way. Our
infrastructure has been allowed to deteriorate, sometimes with deadly
consequences as in the case of I-35W bridge collapse in Minneapolis in
2007. The United States must make the necessary estimated $225 billion
annual investment in our surface transportation infrastructure system
for the next 50 years. Otherwise, we will see increased congestion,
which will jeopardize America's economic leadership in the world
because it will make it more and more difficult to reliably and
efficiently move goods. As a benchmark, we are currently spending only
about 40 percent of what is needed.
In part this
requires a partnership between government and the private sector. This
requires the establishment of transparent policies that support and
encourage private enterprise. Investments made by the government must
be based on priorities that maximize the value and benefit to the
nation instead of supporting special-interest groups. Congressional
earmarking needs to be eliminated; funds should be allocated based on
national interest—not awarded based on power of local political
leaders. The current system has created little confidence in the
American public, making it difficult to generate the necessary funds to
maintain our economic engine.
The Financial
Times asked the governor of the Dubai Financial Centre what the key to
sustaining the country's economic growth was. He responded,
"The key is to create political stability and retain a high
caliber of human resources. Developing human resources and attracting
and retaining individuals with experience is our
goal."
The point here is that the construction
industry needs to recognize that it must invest in the development of
its workforce. The reality is there aren't enough skilled workers
and management to fill the needs. Therefore, we need to develop them.
In part, the industry needs to work with universities to help create
curricula that better reflect the needs of the industry. Further,
colleges need to increase the number of courses that focus on teaching
students how to seek solutions and find better answers, not merely
manage the old, outdated processes.
In 1990 Edwards
Deming said, "The economic position of the U.S. has been on the
decline for three decades." He further added, "We have been
led astray by faith in adversarial competition." Unfortunately,
things have only gotten worse in the past 17 years. It's time we
start educating students and those within our industry that the
solution is collaboration, not increased control and competition. Only
through collaboration can the best solution for a project be found
because it takes the collective expertise of all the various
disciplines to produce the best result. When each discipline is in
competition with the others, everyone
loses.
Even the community that gets a bridge to
nowhere, despite the short-term benefit, loses because when that money
could have been better spent, it negatively impacts the nation's
economy and costs to deliver goods. The result is the development that
was anticipated by that bridge may never occur. We love to import
"things" from overseas. Well, it's about time we import
a few very valuable ideas from Dubai.
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